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Policy & Outreach Manager

Small Business Majority was founded and is run by small business owners to ensure America’s entrepreneurs are a key part of a thriving and inclusive economy. We actively engage small business owners and policymakers in support of commonsense public policy solutions, and deliver information and resources to entrepreneurs that promote small business growth and drive a sustainable, job-creating economy. We regularly engage our network of more than 58,000 small business owners and 1,000 business organizations from our nine offices in seven states and Washington, D.C. Our extensive scientific polling, focus groups and economic research help us educate and inform policymakers, the media and other stakeholders about key issues impacting small businesses and freelancers, including access to capital, healthcare, retirement, taxes, paid leave and other workforce issues.

The Policy & Outreach Manager position consists of two main roles: 

  1. Managing Small Business Majority’s federal policy & government affairs efforts: Working in collaboration with the organization’s Executive Team, this position manages implementation of the organization’s overall federal policy goals, and oversees national issue campaigns. The Manager is responsible for building and managing relationships on Capitol Hill and with federal government entities, national business and advocacy groups to further Small Business Majority’s mission.
  2. Managing outreach in the Mid-Atlantic(mostly Maryland, Virginia and the District of Columbia): The Manager conducts outreach to small business owners, business organizations, state-level advocates, state lawmakers, state/local media in an effort to deliver Small Business Majority’s educational information directly to small business owners and engage those employers on state and federal policy. The Manager also works with the Development team to identify and pursue institutional funding opportunities.

This position reports to the Vice President, Outreach with a “strong dotted line” to the Vice President, Communications. The position is based in our Washington, DC office.

Key Responsibilities

1. Managing Small Business Majority’s federal policy & government affairs efforts:

Federal Issue Campaign Management 

  • Coordinate the organization’s federal issue campaigns and positions. The Manager is responsible for helping to develop and communicating policy positions and engaging with key external stakeholders including: Capitol Hill, business organizations and issue advocacy groups.
    • Current principal national issue campaigns are: healthcare; access to capital/responsible lending; retirement; workforce issues and tax policy, with some involvement in other issues affecting America’s small businesses.

Federal Government Relations

  • Build and maintain relationships with key offices on Capitol Hill, including members, leadership offices and relevant committees.
  • Build and maintain relationships with the administration and key federal agencies (e.g. Small Business Administration, National Economic Council, Treasury Department, Department of Commerce, and Department of Health & Human Services).
  • Build relationships and engagement strategies with key government officials for each priority campaign.
  • Ensure that policymakers are aware of the organization’s work and activities, particularly in their states.

National Partnership Development

  • Build and manage relationships with other business organizations and explore new relationships to work together on common policy solutions.
  • Engage with all national coalitions in priority issue areas, ensuring the organization is plugged into all relevant coalition partner activity.
  • Ensure that the organization’s state work is communicated to and integrated with that of the national coalitions.
  • Help grow and build programming for the the organization’s Strategic Partner Program: a network of national, state and local business organizations.


  • Assist with national fundraising efforts with funders located in Washington, DC., including drafting emails, participating in telephone calls and attending meetings.


  • Work with SBM’s research team on the development and implementation of national research projects such as small business opinion polling and focus groups.

2. Managing outreach in the Mid-Atlantic:


  • Develop and maintain relationships with state and regional business organizations, including conducting seminars, webinars and other presentations to educate the business community on a variety of business issues such as access to capital, retirement security and healthcare coverage. 
  • Coordinate with SBM’s Small Business Engagement team to develop and maintain relationships with individual small business owners, and mobilize those small business owners to conduct advocacy on SBM’s public policy agenda and interact with SBM in other capacities.
  • Develop and maintain relationships with small business support organizations such as lenders, small business technical assistance providers and others so SBM is seen as a hub or connector that can direct small business owners to the appropriate organizations for assistance.

State and Local Fundraising

  • In concert with the Development team, identify and pursue funding opportunities from philanthropic, corporate and other institutional funders.
  • Maintain relationships with Mid-Atlantic funders and ensure grants are renewed at the appropriate time (usually annually).
  • Identify and develop relationships with new state and regional funders in the Mid-Atlantic and in coordination with other senior team members make a convincing sales pitch in an effort to secure funding.
  • Work with our national Development team on crafting proposals that match our organizational goals and those of the prospective funders.

Policy & advocacy

  • Stay on top of key state (and local DC) policy issues relating to SBM’s work and manage SBM’s advocacy work in the Mid-Atlantic region.
  • Work with SBM’s policy leads to develop SBM’s state policy positions and a plan to take action.
  • Testify before state governmental bodies, meet with lawmakers, speak at press conference, etc. to advance SBM’s policy agenda.
  • Coordinate with other advocacy organizations to advance SBM’s policy agenda.


  • Collaborate with SBM’s national communications team to develop state-based media and other communications strategies. 
  • Communicate directly with national and state media as appropriate. 


  • Work with SBM’s research team on the development and implementation of Mid-Atlantic research projects such as small business opinion polling and focus groups.


The candidate must have:

  • 2+ years experience working on public policy and/or government affairs (business/economic issues preferred).
  • Strong interest in business, public policy, and their intersection.
  • Passion for the organization’s mission.
  • Availability for regular travel. While most of the work will be in the Washington, DC – Maryland-Virginia area, there will be occasional travel elsewhere on the East Coast and in the South. Travel is also required to attend the annual 3-day organizational meeting in California, and the 2-day annual Outreach team meeting (usually held in the Midwest). 
  • Ability to quickly build relationship with all types of people.
  • Excellent communication skills, both written and oral.
  • Strong public speaking abilities. 
  • Self-starter who has ability to make introductory calls and network with small business owners, business organizations, funders, policymakers and other advocates.
  • Demonstrated success in cultivating and expanding stakeholder relationships.
  • A strong entrepreneurial/resourceful spirit.
  • Flexibility and adaptability to ever-changing priorities. 
  • Ability to work independently, but also be a team player who will engage with others at varying levels in the organization.
  • The ability to take initiative and manage multiple tasks and projects.
  • Strong organizational and time management skills and exceptional attention to detail.

We are an Equal Opportunity Employer.

Please submit cover letter and resume to: [email protected]